The things people ask most. If yours is not here, email us — we answer within a working day.
Yes, across India. Choose it at checkout — nothing is charged until the parcel reaches you.
Delivery is free on every order, anywhere we ship in India. There is no spend threshold to reach and nothing is added at checkout.
Most orders reach metros in 3–4 working days and other serviceable pincodes in 5–7. Enter your pincode on any product page to see an estimated arrival date for that item.
We ship anywhere Delhivery serves, which is most of India. The delivery check on each product page will tell you for certain.
Photograph the piece and the packaging and email us within 48 hours of delivery. We replace it or refund you in full, and you never pay return shipping on a damaged item. Full detail on the returns page.
It depends on the piece. Each product page lists its own care notes beneath the price — look for tags like “Microwave safe” or “Food safe”. When in doubt, handwashing preserves a glaze longer.
Because it was finished by hand. Glaze pools differently on every piece, and tone varies between firings. Shapes and dimensions are consistent; surface character is not, by design.
Dimensions are printed on every product card and product page. If a measurement you need is missing, email us and we will measure it.
Yes — email ceramiqco@gmail.com with quantities, or call +91 9136274706.